UCI Complaint – recall action being chased more than a week later. Moral corruption?

PERSONAL Attention Irene Mungall  Chair UCI and FAO OSCR Investigation Officers re SC 031853

Dear Ms Mungall.  It is now over a week since we complained to you, and you still have not had the elementary good manners to let us know if you have recalled all your Annual Reports with the unauthorised photographs of our vulnerable adult relative on the front page.  Also the Reports you gave out to C.I.C clients and others, which also have more photographs in.  We know you have not  stopped giving out your report as I  came to your office yesterday and was given 2 Annual Reports with my relative’s face blacked out with Felt Tip pen, what an insult to our relative.  UCI has admitted the photographs are not authorised, that you have no permission, but still you refuse to recall these documents, which you are legally obliged to do.

We were told by Mr Judex Paul yesterday that you MUST destroy all these Reports and keep the evidence for us to see. We require a reply to this Email by tomorrow (Friday) to let us know what you have or have not done.  We are not waiting 14 Days for this to be done, because you have already caused great distress not only to us but also to our relative, a vulnerable adult. 

If the staff responsible had any integrity, honour and decency at all, then they would consider their position.   By these actions and their defiance they are surely unfit to discharge the objectives UCI set out to OSCR and in your literature and www site.  This site is presently misleading as you have had these complaints for a week.  So your www “statement” is a lie.  UCI is not a credible ‘charity’.

Named AWIA Welfare and Financial Attorneys for the vulnerable adult concerned.  Please copy any reply by email   in addition to any hard copy sent by post.

These are UCI statements, when will UCI live up to them?

Our mission:

To ensure that people who have mental illness, dementia or learning disabilities, and their carers have a representative voice and, as a result, see positive changes in their service provision.

Our values underpin all of the above;

• The right to be treated fairly and with dignity

Objects as cited on OSCR www site:  To relieve the needs of carers and users of care services in Dumfries and Galloway.